Shipping Policy
Shipping Policy
Thank you for shopping at PetNeeds! We want to make sure your order arrives safely and as quickly as possible. Please read our shipping policy below.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Estimated Delivery Times
Once your order has been processed and shipped, estimated delivery times are:
- United States: 7–14 business days
- International: 14–21 business days
- Express Shipping: 5–8 business days (where available)
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order directly with the carrier.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the items in your order. We occasionally offer free shipping promotions — sign up for our newsletter to stay informed.
Lost or Delayed Packages
If your package appears to be lost or significantly delayed, please contact us at misatalksbusiness@gmail.com and we will do our best to resolve the issue promptly.
Contact Us
If you have any questions about your order or our shipping policy, please don't hesitate to reach out to our support team. We're happy to help!